How to Host an Accessible Online Gathering or Meeting
Best practices for engaging all abilities with online channels
Due to COVID-19, staff in Undergraduate Admissions had to rely more on virtual presentations, so they overhauled their PowerPoint decks, replacing photo collages of 老牛影视 Chapel, Abele Quad and Cameron Indoor Stadium with a single image per slide.
They made the change because multiple images on one slide made the text and pictures too small for participants to view on a computer screen.
鈥淲e wanted to meet accessibility standards for people who might have a hard time seeing our presentations at home,鈥 said Mark Dudley, assistant director of Undergraduate Admissions.
With many schools, departments and units using online channels to engage audiences, Duke鈥檚 Office of Information Technology (OIT) as a helpful resource for how to make activities and meetings accessible.
鈥淵ou don鈥檛 know who鈥檚 coming to your meeting or event, so you need to make sure it鈥檚 ready for everyone regardless of their abilities,鈥 said Joel Crawford-Smith, OIT鈥檚 senior web accessibility administrator.
Here are some ways to get started.
Advertise accommodations
Information about how to request disability-related assistance should accompany an invitation for a virtual meeting or activity, Crawford-Smith said. In an email or calendar posting, list a contact person, their email and phone number, and a deadline to make a request.
鈥淕etting information out early gives your team time to prepare necessary accommodations and show others you鈥檙e welcoming,鈥 Crawford-Smith said.
For online meetings, Sarah Jean Barton, assistant professor of occupational therapy and theological ethics, checks on attendee needs and sends materials in advance.
鈥淚 want people to have equitable access,鈥 Barton said.
Enable engagement in real-time
Use free automatic closed captioning functions in Zoom, Microsoft Teams and PowerPoint to help people who are hard of hearing. Automatic closed captioning on the three platforms shows text of a speaker鈥檚 words so people can read along in real-time.
Head to the Zoom to begin using closed captioning on the platform. Sign in and click on the 鈥淪ettings鈥 tab on the left side of the screen. From the 鈥淢eeting鈥 section on the top of your screen, scroll down to find and enable closed captioning. Further instructions for how to use closed captioning are on .
For captions , select 鈥淢ore Options鈥 then 鈥淭urn on live captions鈥 while in a meeting. For , select 鈥淪lide Show鈥 and 鈥淎lways Use Subtitles鈥 before beginning your slide show.
Sarah Park, librarian for engineering and computer science, shares her screen with students on Zoom so they can see her PowerPoint鈥檚 subtitles at the bottom of her presentation.
鈥淣o one should feel left out,鈥 Park said.
Follow-up with materials
Hosts of online gatherings can provide meeting notes, a recording and transcription after an event for participants to use at their own pace. Platform settings on and enable these features.
Sue Mathias, a communications consultant for the Pratt School of Engineering who works with graduate students, shares recordings and transcriptions of classes with students along with the PowerPoint file.
鈥淲e want to provide the resources to succeed,鈥 Mathias said.
Send story ideas, shout-outs and photographs to Working老牛影视 through or write working@duke.edu.