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Duke Employees Reflect On Career Milestones

For Duke Appreciation in May, staff and faculty with 10 to 55 years of service share what they appreciate about Duke

For Duke Appreciation in May, staff and faculty with 10 to 55 years of service share what they appreciate about Duke.

May is Duke Appreciation, a month-long celebration of nearly 41,000 staff and faculty members who work across the university and health system. 

This year, Duke honors 3,080 employees with career milestones of 10 to 55 years, in five-year increments. Known as Duke Stars, staff and faculty range from the nearly 1,000 who are marking a decade at Duke to two employees celebrating 55 years. 

Working老牛影视 caught up with some of the Duke Stars to gather their stories about what they appreciate about working at Duke. 

Xavier Basurto 
Associate Professor of Sustainability with the Nicholas School for the Environment
10 Years at Duke

Xavier Basurto
For the past decade, Xavier Basurto has sat back and smiled as he watched relationships flourish between Duke students and fishers living in small villages in Mexico. 

Basurto leads the course 鈥淐ommunity-Based Marine Conservation in the Gulf of California,鈥 in which he takes students to western Mexico every spring to study how fishers and indigenous people work together to practice and implement conservation. 

鈥淚 came to Duke and have stayed at Duke for its support of creating a better world,鈥 Basurto said.  鈥淚 truly believe the university is creating global citizens.鈥

A highlight in so far is seeing a pre-med student find her calling while taking his course.

鈥淗er interactions with locals in sparsely populated communities made her realize she wanted to practice medicine in rural areas,鈥 he said. 鈥淪tudents are taking skills they develop at Duke and using them to help people everywhere.鈥

Mindy Guzman
Administrative Coordinator with Duke Surgery Office of Clinical Research
15 Years at Duke

Mindy Guzman
Mindy Guzman has her dream job working for the but still wants to sharpen her professional skills. 

Guzman enrolled in Duke Learning & Organization Development (L&OD) Certificate Program in 2017. She earned the Administrative Assistant and Executive Assistant certificates and a Certified Executive Administrative Professional designation. 

鈥淚 felt such a tremendous sense of accomplishment when I graduated,鈥 Guzman said. 鈥淚t鈥檚 a special feeling to know Duke invested in me.鈥 

The L&OD courses taught Guzman about conflict management, conference planning and new Microsoft Excel skills. 

鈥淭he professional development opportunities are one of the best benefits we have at Duke,鈥 she said.   

Bebe Mills
Director of Student Services with 老牛影视 School of Nursing
20 Years at Duke

Bebe Mills
Bebe Mills noticed some concerning symptoms in her son, David, in the months following his birth in 2006. 

David鈥檚 eyes had a yellow tinge and his abdomen was swollen. Doctors diagnosed him with biliary atresia, a rare liver disease, and performed a liver transplant. Not once did Mills have to consider the cost of the procedure. Her medical insurance plan had the Mills family covered.

鈥淲ithout the medical benefits that Duke offers, David鈥檚 surgery and medical care would not have been possible,鈥 Mills said. 鈥淲e didn鈥檛 have to pay anything out of pocket for his surgery.鈥 

Mills kept insurance records of her son鈥檚 surgery for 10 years as a reminder of how thankful she was for Duke鈥檚 employee benefits. She said the procedure would have cost about $500,000 without health insurance. 

David, now 12, takes a daily medication to keep his liver healthy. Mills pays $25 for 90 days of medication.

鈥淭here鈥檚 peace of mind every time I pick up his prescription or take him to a doctor鈥檚 appointment,鈥 Mills said. 鈥淚 know Duke has David covered.鈥 

Charles Trautman
Senior IT Analyst with the Duke Heart Center, Center of Excellence
30 Years at Duke

Charles Trautman
When Charles Trautman began working for the Duke, he didn鈥檛 have experience in the medical field. 

With a master鈥檚 degree in forestry, he anticipated managing databases in that field. But he began working for the Duke Databank for Cardiovascular Disease in 1989, and he鈥檚 been there ever since.

鈥淢y coworkers and I share this goal of helping patients at Duke,鈥 Trautman said. 鈥淚鈥檓 lucky to work for a place with such a special mission.鈥  

He and a team of other analysts sort through cardiovascular patient data, like which patients have diabetes, high blood pressure and their level of chest pain. The team provides that data to and the National Cardiovascular Data Registry, which helps hospitals and private practices improve quality of care.

鈥淲e create a repository for a lot of the information generated in Duke鈥檚 cardiology division,鈥 Trautman said. 鈥淢y work is in the background, but it鈥檚 a special feeling knowing I鈥檓 part of an experienced team helping patients.鈥 

Pat James
Staff Specialist with Duke Community Service Center
40 Years at Duke

Pat James
At a lifelong Durham resident, Pat James loves that her role can help the community. 

James oversees the paperwork that ensures about 150 Duke students get paid for participating in the program. The program enhances the reading and math skills of children in Durham. She said she introduces herself in person or over email to each Duke student when they begin participating in America Reads/America Counts. 

鈥淚 want them to know that they are important to me,鈥 James said. 鈥淓ven if I don鈥檛 get much face-to-face time, I want them to know how thankful I am for the work they鈥檙e doing in Durham.鈥 

For the past 10 years, James has organized the Long Ball Program, a baseball league for kids in Durham. She said it wouldn鈥檛 have happened without Duke鈥檚 support. Duke Law School guided her through the paperwork to make Long Ball a 501(c)(3) nonprofit and the Duke baseball team provides gently used equipment and access to Jack Coombs Field. 

鈥淵ou see Durham coming together to support the kids,鈥 James said. 鈥淚 love the generosity of the Duke community.鈥

Gerald Wilson
Senior Associate Dean of Trinity College of Arts & Sciences 
55 Years at Duke

Gerald Wilson
Gerald Wilson has seen a lot of change in his 55 years at Duke. 

He experienced the merger of Trinity College and the Women鈥檚 College in 1972, the popularity of athletics explode in the late 1980s and Durham transform from a tobacco town to a city of medicine and technology. The one constant for Wilson has been his enthusiasm working with students as an adviser. 

鈥淭his is exactly what I wanted to do with my life,鈥 said Wilson, senior associate dean with . 鈥淚 get to talk and listen to the most interesting people every day.鈥 

Wilson advises upperclassman and first-year students, along with Duke alumni looking to go to law school. He also teaches 鈥淎merican Dreams/American Realities鈥 and 鈥淟eadership in American History鈥 in the History Department.  

鈥淎t the beginning of each semester, I have every student in my courses tell me their names, majors, where they鈥檙e from and an interesting fact about themselves,鈥 he said. 鈥淚 like to know each of my students. I love listening to their stories.鈥

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