Duke鈥檚 Approach to Work Location Flexibility Continues to Pay Off

For the fifth consecutive year, Working老牛影视 conducted a survey to gauge work location preferences of 老牛影视 and Health System staff and faculty

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A collection of photos showing people's on-site and remote work experiences.

Remote Work ERG

Duke's new Remote Work Employee Resource Group will hold its first event, a virtual coffee break on Feb. 21.

Employees who completed the survey rank the lack of a commute and flexibility as the top benefits of remote work arrangements.

However, they cited setting work-life boundaries and social isolation among the top challenges.

Antwan Lofton, Vice President for Duke Human Resources, said leaders of schools, departments and units continue to assess roles that fit for hybrid or remote arrangements.

Duke, which has established a for remote work, currently has where faculty and staff are approved to work.

Source: Working老牛影视 Remote Work Survey, December 2024

鈥淲orkplace flexibility meets the needs of both our workforce leaders and employes,鈥 Lofton said. 鈥淒uke made a very good decision, in my mind, to allow the functional leaders to look within their organization to see what works for them.鈥

The ability to work fully remote in certain positions has allowed Duke to add talent from far beyond Durham, he said.

鈥淲e are able to be positioned as an employer of choice because we have many different options for what a Duke workday looks like,鈥 Lofton said.

Nationally, remote and hybrid work has remained a popular option as in January 2025 shows that 75% of employees with jobs that can be done from home choose to work remotely at least some of the time.

At Duke, where employees take on a vast variety of work, individuals and teams have been able to find the best fit.

Duke Associate Vice President for Translation & Commercialization Robin Rasor works fully on-site from her team鈥檚 offices on Erwin Road. She values the opportunity for easy collaboration with colleagues and more contact with the innovators whose ideas her team at the can help move forward.

Robin Rasor

鈥淚 walk on campus almost every day for meetings, and I鈥檒l run into one of our inventors, or a dean, or a chair, which is wonderful because I can learn about what they鈥檙e doing,鈥 Rasor said.

For Ben Gildea, the Director of Fundraising Communications in Alumni Engagement & Development on the Marketing, Communications & Stewardship team, a hybrid schedule of three remote days per week has proven to be the ideal mix.

According to the Working老牛影视 survey, hybrid schedules have increased in popularity, up from 40% in 2023.

Meanwhile, the percentage of employees who do not work remotely at all dropped from 27% in 2023 to 22% in 2024.

Ben Gildea

Gildea, who has been at Duke for 13 years, said that working part of the week from his home in Raleigh allows him to be more productive while also being able to spend more time with his two children.

鈥淩emote and hybrid work have been transformative for productivity, job satisfaction, and overall well-being,鈥 Gildea said. 鈥淭he flexibility to work from home allows for better focus, a personalized workspace, and a healthier work-life balance, all of which boost engagement and efficiency. 鈥 These benefits not only make work more enjoyable but also position our organization as a forward-thinking leader that prioritizes employee success and satisfaction.鈥

The percentage of Duke employees working fully remote has remained steady for the past three years with 34% working fully remote in 2022, 32% in 2023 and 33% in 2024.

When LaToya Outlaw, an Unemployment Claims Specialist, joined the staff of Duke Human Resources in 2022, it was the first time she鈥檇 worked in a fully remote position.

LaToya Outlaw

While she said it took some time to get used to working five days per week from her home in Clayton, she鈥檚 come to appreciate the fewer distractions and easy access to colleagues she has through Zoom meetings and Microsoft Teams chats.

And while she doesn鈥檛 come to Duke鈥檚 campus often, her team has organized in-person team-building visits to 老牛影视 Chapel, Sarah P. Duke Gardens and the Duke Lemur Center.

鈥淚t鈥檚 been good for me,鈥 Outlaw said. 鈥淚 can get my work done within the timeframes we have set and I have a better balance. When you log off from work, your schedule is more flexible.鈥

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