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A collage of people during the pandemic.

Three Years Later: How the Pandemic Changed Us

From routines to deep losses, the global health crisis altered lives of staff and faculty

Alexy Hernandez, left, and her father, Josue, right, enjoyed watching sports such as football, basketball and soccer together. Photo courtesy of Alexy Hernandez.

鈥淗e was my best friend, my biggest supporter, my biggest cheerleader,鈥 said Hernandez, 28, a clinical research coordinator with the . 鈥淚 am who I am because of him.鈥

The pandemic changed the way most of us lived. We learned how to work remotely or gained new appreciation for human connection. And, for the loved ones of the roughly who died from the virus, life will forever feel incomplete.

While the worst of the pandemic may be behind us, its effects linger. According to a , 53 percent of U.S. adults don鈥檛 expect their life to ever be the same as it was before the pandemic.

鈥淲e all felt this,鈥 said Rachel Kranton, the James B. Duke Professor of Economics who, early in the pandemic, contributed to , an independent Duke faculty research study that looked at how staff and faculty at Duke coped with changes to life, work, and well-being.

A survey of American attitudes about the COVID-19 pandemic from August 2022 shows that roughly three out of four people don't think life is fully back to pre-pandemic normal. Source: Gallup.

Project ROUSE showed that the pandemic had profound effects on everyone, including that, during the pandemic鈥檚 first year, roughly 40 percent of nearly 5,000 study respondents were at risk of moderate or severe depression.

As the pandemic鈥檚 difficult early days fade, Kranton said that other changes will likely endure, such as a willingness
to connect in new ways, reassess careers, or build lives with more flexibility.

鈥淚 think there鈥檚 probably a new normal, and I think that new normal includes both good things and bad things,鈥 Kranton said.

Hernandez鈥檚 life won鈥檛 be the same after her father鈥檚 death, but she is moving forward.

She鈥檚 learned not to stress about trivial things and thinks often about how she can make her father proud. Nothing, she said, can be taken for granted.

鈥淟osing my dad has completely changed how I view and interact with the world and has given me more clarity on what
I value,鈥 said Hernandez, who has worked at Duke for four years.

We asked staff and faculty to share how the pandemic changed their lives, and here鈥檚 what some colleagues shared.


George Grody, top left, leads a virtual session of his MMS 197 Organizational Leadership & Management class. Image courtesy of George Grody.

鈥業鈥檝e learned from students鈥

鈥淚t鈥檚 a new normal. You鈥檝e got to deal with what you鈥檝e got to deal with. Teaching markets and management, I鈥檝e tried to move on and try to keep things fun. I like to make my courses interactive. So whether that鈥檚 changing materials or adding new things to a class, I鈥檝e had to adapt. A lot of new stuff I鈥檝e learned from students, whether it鈥檚 using polls, or Kahoot, or other activities. You鈥檝e got to keep things fresh. The world is changing, you鈥檝e got to change with it.鈥

George Grody, 64, Lecturing Fellow of Markets & Management, Trinity College of Arts and Sciences


Pamela Bowman opens gifts at her retirement party at Duke Regional Hospital in November 2022. Photo courtesy of Pamela Bowman.

Value of Life

鈥淚 appreciate more than ever before, not only the value of life, but a strong appreciation for others in the respiratory field and healthcare. I have been a respiratory therapist 33 years, and I鈥檝e worked at Duke 35 years. Many have come and some have gone from this world. It鈥檚 devastating when you鈥檝e worked so hard on patients, and they don鈥檛 make it out. Nothing can replace the value of life and what it means. Life is so important, and each and every day that you work with your patients is important. This all taught me a lot about what it means to really care for your patients, and it taught me a great deal of humility in caring for those who needed me.鈥

Pamela Bowman, 63, recently retired Respiratory Care Practitioner, Duke Regional Hospital


For Sadie Horton, the pandemic has been a time to work on herself. Photo courtesy of Sadie Horton.

Out of the Quiet

鈥淭hough it鈥檚 crazy to say, my life started to flourish during the pandemic in more ways than one. I went back to school at the beginning of the pandemic at Durham Technical Community College to study business. I got in the best shape of my life by focusing on clean eating, and I lost 35 pounds. I started earning more money by taking a job at Duke. The pandemic was a time for me to quiet down the noise around me. Personally, I was able to shut out the world, decide what I really wanted out of life, and for myself, and start making those things happen. Ever since things started getting back to how they were pre-pandemic, those progressions I鈥檝e made slowly started to derail. I gained back the 35 pounds I lost once the world started to open up again, and it鈥檚 just been harder to do everything I was doing to better myself every day. I went into a bit of a depression, but now I鈥檓 finally coming out of it. I鈥檓 back down 20 pounds. I鈥檓 learning how to cope with things and get back to being able to do those things that progressed for me and made me happy, even though I鈥檓 not able to get the same quietness I once had.鈥

Sadie Horton, 27, Staff Assistant, Academic Support, Fuqua School of Business


Clara Bailey spends a quiet moment with her mother, Johnnie Mae Snipes, before the pandemic began. Photo courtesy of Clara Bailey.

Cherish Loved Ones

鈥淢y mom, Johnnie Mae Snipes, was put on hospice on Jan. 11, 2021, and she passed away on January 20, 2021, at age 83. Me and my sisters were holding her hand, and, needless to say, we lost the strongest woman we ever knew. Our queen was gone. My mother had six daughters, 17 grandchildren, 44 great grandchildren and seven great, great grandchildren. My mother passed away from dementia and COVID. The past few years have taught me to never take anything for granted and to cherish your loved ones. It also has showed me how the world can change in one day. But one thing I know for sure that will never change is God is still in charge.鈥

Clara Bailey, 58, Staff Assistant, Department of Medicine, Oncology


Sandy Oullette plays Mrs. Claus at the 2020 Jordan Lake Christmas Tree Farm. Photo courtesy of Sandy Oullette.

鈥業 don鈥檛 go anywhere without my mask鈥

鈥淲hen Dr. Anthony Fauci came out and said we need to wear masks in public, I did it. I鈥檓 claustrophobic, so when I first started wearing the cloth masks, I would have panic and anxiety attacks, particularly at the grocery store. Over time, I got used to it, and I started feeling safer by wearing my mask. Now, I don't think I will ever go into another crowded event without a mask. As a woman, we have our purses. We don鈥檛 go anywhere without our purses. Now, I don鈥檛 go anywhere without my mask. Since wearing my mask, I haven't caught a cold, let alone anything else. It's a piece of cloth, no big deal.鈥

Sandy Ouellette, 62, Access Specialist, Consultation & Referral Center


Since moving to Virginia in October 2020, Christopher Morgenstern, left, and his wife, Tara, have enjoyed exploring their new home and visiting places in the Virginia foothills. Photo courtesy of Christopher Morgenstern.

Rethinking What鈥檚 Most Important

鈥淒uring the pandemic, my wife got a new job in Virginia, and because I鈥檝e been working remote since March 2020, it made it easy to move with her because, in the past, somebody would have had to quit their job, find a new job, and do all kinds of stuff. Personally, the pandemic has made me rethink what鈥檚 most important in life, such as making sure to set aside time for family and friends. Now, I get to spend more time with my wife. We can do house projects, take our dogs out and explore. Now that our parents are getting older, we try to take advantage of any time we can spend with them. The pandemic made spending time with people who are important to you a little extra important because they鈥檙e what helped
me get through.鈥

Christopher Morgenstern, 39, Administrative Manager, Cardiology


Tricia Smar, left, and her husband, Brent Durden, celebrated the first birthday of their daughter, Eliana, in fall 2022. Photo courtesy of Tricia Smar.

鈥180-degrees different鈥

鈥淢y wedding, honeymoon, and bachelorette party were all canceled due to COVID, so my husband, Brent Durden, and I got married in our backyard with just our parents. We were going to wait several years to start a family so we could travel but decided to seize the day during quarantine after buying a house. Now, we have a beautiful 18-month-old daughter, Eliana. As tragic as the losses we experienced as a country and community have been through this pandemic, my entire world is 180-degrees different than it was before COVID, and it makes me so grateful to have the family that I do.鈥

Tricia Smar, 36, Education and Training Coordinator, Duke Trauma Center


Doug Buehrle has made up for lost time, traveling to places such as Las Vegas, Colorado and Canada. Photo courtesy of Doug Buehrle.

鈥業鈥檓 fulfilling my bucket list鈥

鈥淚 have terminal prostate cancer. I live one day at a time. They gave me 18 months to live about six years ago. During the pandemic, I retired to fulfill my bucket list only to find disappointment. I made all sorts of plans, but everything was shut down so my plans were shot. I returned to work. I have a love for nursing and have no regrets coming back to patient care. I missed interacting with people. I missed my coworkers, I missed the patients. Now I travel, and I'm fulfilling my bucket list, but I always look forward to coming back to Duke for both my own care and to care for our patients.鈥

Doug Buehrle, 68, Clinical Nurse, Apheresis, 老牛影视 Hospital


Among the fun memories Kristin Byrne made with her family during the pandemic were strawberry picking adventures at DJ's Berry Patch in Apex with sons Joshua, left, and Derek, right. Photo courtesy of Kristin Byrne.

Savor Small Moments

鈥淚 learned to make the best out of a horrific situation. My kids, Derek and Joshua, were 5 and nearly 3 when COVID hit. In the clinical research field, we had to scramble to see which trials could keep going and which ones would have to go on pause. We had to be very flexible to work around each other鈥檚 schedules and everyone鈥檚 kid鈥檚 schedules. But I got to spend a lot more time with my kids than I ever would have if COVID didn't hit, so I'm grateful I was able to do it. We got to spend time going to the park and flying kites since the playgrounds were closed. We went hiking and exploring since the museums were closed. Those were memories I am thankful to have made, and I'm hoping they don't fade.鈥

Kristin Byrne, 41, Clinical Research Coordinator, Hematology


After moving across the country to care for patients, Lauren Berky celebrates receiving her first COVID-19 vaccine at Duke in 2021. Photo courtesy of Lauren Berky.

鈥楶acked up my car with as much as I could fit into it鈥

鈥淚 graduated from nursing school at George Fox University in Oregon about a month after lockdown happened. I have a grandmother in High Point, so I started applying to hospitals in North Carolina, and Duke turned out to be the best option. In October of 2020, I packed up my car with as much as I could fit into it, and I drove across the country with my dad. I left my family, friends, my church back in Portland, and I鈥檝e had to build an entirely new life here. My first nursing job was working for the medical-surgical float pool at 老牛影视 Hospital, which basically staffed the COVID-19 floors for a while. I was thrown into the thick of it, and I really had to stay on my toes all the time. It was really hard, and it was really a dark period in my life, until I started to get my feet settled. I just started to put myself out there out of my comfort zone, and I started inviting people to do things with me. I found Bright City Church too. Over time, I started to find those little sparks of hope, when you send a patient home instead of the ICU. I鈥檝e learned a lot from my nursing career, and I鈥檝e learned a lot about myself and how to take care of myself.鈥

Lauren Berky, 25, Clinical Nurse, Internal Staffing Resource Pool


William Edward Hammond has studied the intersection of health, data and technology since the 1960s. Photo courtesy of William Edward Hammond.

鈥楳ore Openness to Change鈥

鈥淚 think COVID has opened the clinical community to change more than ever before. Sharing data has replaced hoarding data. Technology has come so far, and we had a hard time getting people to change the way they think about data. I think COVID opened their minds that we need other ways of dealing with data, particularly that the patient needs to be the centerpiece of everything that we鈥檙e doing. Some people have said to me, that five years ago we鈥檇 have been laughed at for some of the things we鈥檙e trying to do. But now, everybody is at least willing to have the conversation.鈥

William Edward Hammond, 88, Professor of Biostatistics and Bioinformatics, Family Medicine and Community Health


Anne Whisnant, left, and husband David enjoy a walk on Chapel Hill's Morgan Creek Trail in 2021. Photo courtesy of Anne Whisnant.

鈥楴ever take tomorrow for granted鈥

鈥淚 am much more committed to 鈥榣iving in the moment,鈥 appreciating what I have, and looking inward. At home, I find joy with my husband. I walk much more. I cook at home almost all the time. And, maybe most important, I appreciate the beautiful natural environment around our home on Morgan Creek in Chapel Hill, where husband, David, and I began walking nearly every afternoon in January 2021. I鈥檝e learned to never take tomorrow for granted. To appreciate friendships and family and the place where we are, now. To be OK with less 鈥榬unning around.鈥  To not take progress for granted, and to realize that things can get worse.鈥

Anne Mitchell Whisnant, 55, Director, Graduate Liberal Studies, and Associate Professor of the Practice, Social Science Research Institute


After giving birth to daughter, Lilly, in 2021, Marissa Ivester, right, enjoys the joys of parenthood with her husband, Andrew. Photo courtesy of Melissa Ivester.

Bittersweet Milestones

鈥淐OVID was honestly a bittersweet time. My father-in-law, Mark, the president of North Georgia Technical College, passed away from COVID on September 13, 2020. Then in January 2021, my husband, Andrew, and I found out we were pregnant with our first child, Lilly, after a very long time. We thought we couldn鈥檛 have kids, so that was quite the surprise. When she was born on October 21, 2021, the joy of having her was indescribable. She just turned a year old, and I know she鈥檒l never know her grandfather, and he鈥檒l never know her. We want her to be happy and healthy and treat others the best way possible, and we鈥檒l continue to tell her about her Papa when we can. We can鈥檛 wish Mark back because he鈥檚 not coming back. We鈥檙e living in the reality knowing that we can鈥檛 change it; it鈥檚 something Ecclesiastes calls our lot in life. COVID-19 brought out the worst for so many families, including ours, but it also brought so much good.鈥

Marissa Ivester, 34, Fellowship Program Coordinator, Office of Pediatrics


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